October 2020.
AGB Computadores is committed, in accordance with the applicable legislation, to guarantee the privacy of users of its products and services. This Privacy Policy explains the processes of personal data by AGB Computadores, including how AGB Computadores collects, uses, and for what purposes.
AGB Computadores offers a wide range of products and services. Therefore, references to AGB Computadores' products and services in this Policy include websites, applications, software, and AGB Computadores services, as well as other platforms through which AGB Computadores interacts with users and display this Policy.
Acceptance of the terms of this Policy will occur when you access or use AGB Computadores' website, application, software, platform, or services. By accessing or using these services, you acknowledge that you are aware of and agree to the terms and conditions set forth in this document. If you do not agree with any of the terms and conditions stated here, you should not use AGB Computadores' product or service. In this case, you may contact AGB Computadores as provided in the Contact Us section.
AGB Computadores is committed to ensuring the protection and confidentiality of data to which it may have access, especially regarding personal data, in accordance with the principles, fundamentals, and other provisions set forth in the General Data Protection Law and other applicable legislation. To achieve this, AGB Computadores has implemented security measures capable of protecting personal data from unauthorized access and any form of inappropriate or unlawful processing, the details of which are outlined in other internal documents and policies of AGB Computadores.
AGB Computadores collects certain data from users of AGB Computadores products and services, through direct interactions we have with you and through our products. You provide some of this data directly, while others are obtained as we collect data about your interactions, usage, and experiences with our products. We also obtain data about you from third parties, for the same purposes allowed to such third parties, such as at trade shows and events sponsored by AGB Computadores.
Some of our products require certain personal data in order to provide the service. If you choose not to provide the necessary data for the provision of a product, service, or feature, you will not be able to use such product, service, or feature. In some cases, we may need to collect personal data to formalize a contractual relationship or to comply with a legal obligation. If any of these situations are related to a product or service of AGB Computadores that is already being used, the continuation of its use will depend on the acceptance of the terms and conditions set forth in this Policy.
Cookies
Some of AGB Computadores' products use "cookies." We use cookies to store your preferences and settings, provide targeted advertisements, analyze operations, improve the quality and analyze the performance of our products and services, combat fraud, and fulfill other legitimate purposes.
Use of Personal Data
AGB Computadores uses the data we collect to provide pleasant experiences to our users. Specifically, we use data to:
• Provide our products and deliver our services, including notifications of updates or troubleshooting, as well as providing support. This also includes sharing data when necessary to provide the service or perform the transactions you request;
• Evaluate key usage characteristics of our products and services;
• Improve and develop our products;
• Personalize our products and make recommendations;
• Advertise and market to you, including sending promotional communications, targeting ads, and presenting relevant offers;
• As part of our efforts to keep our products and website secure;
• Fulfill the contractual obligations assumed by AGB Computadores with its customers and users;
• Any other purpose authorized by the user when providing their data.
We also use data to operate our business, including analyzing our performance, developing our workforce, conducting research and product development, and fulfilling our legal obligations.
When performing these tasks, we combine data we collect from different contexts (for example, from using two AGB Computadores products) to provide you with a better experience, as well as other legitimate purposes.
We ensure that if your data is used for any purpose not specified in this Policy, such use will not violate the rights to data protection and privacy, nor the legitimate expectations of users.
In addition to processing data in accordance with the rules set out in this Policy, we may also use your data in an anonymized form, i.e., data that does not personally identify you.
We share your personal data with your consent or to complete transactions or provide a specific requested or authorized product or service. We may also share data with companies controlled by AGB Computadores or authorized vendors, such as service providers essential to the provision of AGB Computadores products, when required by law or to respond to a legal process, as well as to maintain the security of our products and protect the rights or property of AGB Computadores.
If you use an AGB Computadores product provided by an organization you are affiliated with, such as an employer, that organization may:
• Control and manage your AGB Computadores product and product account, including controlling privacy-related settings of the product or your product account.
• Access and process your data, including interaction data.
If your organization provides you with access to AGB Computadores products, your use of these products is subject to your organization's policies. You should direct your privacy inquiries, including any requests to exercise your data protection rights, to your organization's administrator. AGB Computadores is not responsible for the privacy or security practices of our customers, which may differ from those set forth in this privacy policy.
When you use an AGB Computadores product or service provided by your organization, the processing of personal data by AGB Computadores in connection with that product is performed under a contract between AGB Computadores and your organization. AGB Computadores products may be used to process your personal data within the limits set between your organization and AGB Computadores for the performance of the contract. As mentioned above, if you have any questions regarding the processing of your personal data carried out in AGB Computadores products or services in connection with the provision of products to your organization, please contact your organization's administration.
Below are additional privacy-related information about AGB Computadores products and services.
In the event of a conflict between this AGB Computadores Privacy Policy and the terms of any contract between a customer and AGB Computadores, the terms of the contracts shall prevail:
AGB Computadores products allow you to subscribe to or use other products and services from AGB Computadores or third parties with different privacy practices, and these other third-party products and services are governed by their respective statements and privacy policies.
Data collected by AGB Computadores will be deleted from our servers when you request it or when it is no longer necessary for the intended purpose, unless there is another reason for its retention, such as compliance with a legal obligation or the need to preserve the data to ensure the exercise of AGB Computadores' rights.
AGB Computadores reserves the right to modify this privacy policy from time to time whenever deemed necessary to fulfill the intended purposes. The date of the last update will always be provided at the beginning of the document. If there are any substantial changes in the way your information is used, we will notify you with a prominent announcement on our website.
If you are concerned about your privacy, have a complaint, question, or request regarding this matter, or wish to exercise any of the rights provided by the law, please contact us using our form or by sending us an email at: atendimento@agbcomputadores.com.br
SC: (47) 3019-3005
